Behavioral
Can AI Replace Human Debt Collectors?
New research co-authored by Yale SOM Professor James Choi finds that people are less likely to follow through on a commitment to repay a debt if it’s made to an AI agent. The finding hints at one area where humans may always retain an advantage over bots.
How Does Inflation Change Consumer Behavior?
Inflation has put consumers in an anxious, angry mood, even as the economic data shows confounding bright spots. We asked Yale SOM’s Ravi Dhar how the perception of rising prices affects buying behavior, and how companies can respond.
How Grammy Wins and Losses Shape Artists’ Creative Trajectories
Prof. Balázs Kovács and his co-authors found that Grammy winners tend to branch out in new directions afterward—but nominees who don’t win become more creatively cautious.
Do Homebuyers’ Expectations Align with Reality?
People’s predictions of long-term home price growth were wildly optimistic in the early 2000s but have become more cautious since the Great Recession, according to a study co-authored by Robert Shiller of Yale SOM.
What Sports Betting Teaches Us about Financial Markets
In a new paper, Tobias Moskowitz of Yale SOM finds that the sports betting market exhibits pricing patterns also seen in the stock market—suggesting that both may be subject to human irrationality.
Can Ambivalence Motivate Us to Act?
New research by Professor Taly Reich and two Yale SOM colleagues demonstrates the way in which ambivalence can help encourage action despite the prospect of failure.
To Shift Opinions in Online Conversations, Start by Building Trust
New research from Yale SOM’s Tauhid Zaman suggests that starting by establishing common ground makes it possible to make connections and even change some minds.
The Digital Tool That Helps Robert Shiller Understand the Past
We asked the Nobel Prize-winning Yale economist to reflect on an unexpected source of research information and inspiration. He writes that Google Ngram Viewer can provide important insights about how people saw economic events as they unfolded.
To Be More Charismatic, Take the Focus off Yourself
In an excerpt from her book Influence Is Your Superpower, Yale SOM's Zoe Chance explains how to avoid “anti-charismatic” behaviors that we fall back on when we’re feeling powerless, including overusing personal pronouns and adding unnecessary apologies and caveats.
Beyond Resolutions: Research-Based Suggestions for 2022
We asked faculty from the Yale School of Management for their advice—philosophical, professional, and personal—for our readers for the coming year.
Are Leaders Rewarded for Taking Risks?
In a new study, Yale SOM’s Oriane Georgeac, Gerben van Kleef of the University of Amsterdam, and their co-authors find that in certain situations, risk-taking can strengthen a leader—but it can also backfire.
